We aim for a fast shipping and secure payment option.
Shipping Policy
Orders are typically processed within 1–3 business days.
Standard: 5–10 business days.
Express: 3-5 business days.
We ship across India. Delivery time depends on product and pin code — estimated at checkout. If a pin code is non-serviceable we will notify you with options (self-ship or cancel).
Shipping charges: free/flat/variable at checkout as displayed per product/order. Any shipping promotions will be displayed at checkout.
Tracking: we provide courier tracking details once dispatched.
The business is not responsible for delays due to courier services or unforeseen circumstances.
Payments & Invoices
We accept major cards, UPI, net banking, wallets and COD (if enabled). All payments use secure, PCI-compliant Indian secured payment gateways.
GST invoices are available with every order and sent by email. If you need a business invoice with GSTIN, add the details (Notes) during checkout.
International orders
Currently we ship within India only (update here if you enable exports later).
Security & Fraud prevention
We may request verification before shipping high-value orders to protect customers and merchants. Compliance note: We maintain the required grievance officer and follow the Consumer Protection (E-Commerce) Rules and related guidance.
Required Grievance & Contact
Customer Care: sales@kitchenstoreindia.in | Phone: +91-9944792696 (WhatsApp)
Response target: we acknowledge within 48 hours and aim to resolve quickly.
(Indian e-commerce rules require a grievance redressal mechanism and timely responses.)