Shipping & Payment

Shipping
We ship across India. Delivery time depends on product and pin code — estimated at checkout. If a pin code is non-serviceable we will notify you with options (self-ship or cancel).
Shipping charges: free/flat/variable at checkout as displayed per product/order. Any shipping promotions will be displayed at checkout.

Tracking: we provide courier tracking details once dispatched.

Payments & Invoices
We accept major cards, UPI, netbanking, wallets and COD (if enabled). All payments use secure, PCI-compliant gateways.
GST invoices are available with every order and sent by email. If you need a business invoice with GSTIN, add the details during checkout.

International orders
Currently we ship within India only (update here if you enable exports later).

Security & fraud prevention
We may request verification before shipping high-value orders to protect customers and merchants.

Compliance note:
We maintain the required grievance officer and follow the Consumer Protection (E-Commerce) Rules and related guidance.

Customer Care:
Phone: +91-9944792696
Grievance Officer: Mr.Selvaraja 
Email: sales@kitchenstoreindia.in
Response target: We acknowledge within 48 hours and aim to resolve quickly. 
(Indian e-commerce rules require a grievance redressal mechanism and timely responses.)